Terms & Conditions
LEGAL NOTICE
Use of the word Harley-Davidson and Indian Motorcycles, various model names, designs, OEM part numbers are provided solely for reference and application information and there is no affiliation between Harley-Davidson and Indian Motorcycles with Voodoo Cycle House LLC. We are not an authorized Harley-Davidson or Indian Motorcycle dealer and in no way do we have, or intend to imply any kind of business relationship with Harley-Davidson and Indian Motorcycles. Any Harley-Davidson and Indian products offered is purchased from an Authorized Harley-Davidson or Indian dealership. Our intention is to provide products that can be used on Harley-Davidson and Indian motorcycles.
Voodoo Cycle House LLC. is not responsible, nor liable for the installation, malfunction or any type of use or misuse of the products sold by Voodoo Cycle House LLC. These parts are intended to be installed by professional motorcycle technicians. Using or installing any product sold by Voodoo Cycle House LLC. on any motor vehicle is at your own risk.
TERMS OF USE
All Voodoo Cycle House LLC. product names, service names, slogans, or logos used in this WEBSITE are not for copy, use or distribute of any kind unless you are a authorized dealer. All other company, product, or service names used in this WEBSITE are used for identification purposes only and may be trademarks of their respective owners.
Unless otherwise clearly stated ALL comments or materials submitted to Voodoo Cycle House LLC. through or in association with this WEBSITE shall be deemed to be the non-confidential property of Voodoo Cycle House. Voodoo Cycle House shall be free to use such material on an unrestricted basis.
This WEBSITE may contain hyperlinks that connect you to third party sites. Voodoo Cycle House LLC. provides these hyperlinks only as a convenience. Hyperlinked sites are not under Voodoo Cycle House control whatsoever and any access to them is at your own risk.
Pricing and descriptions are subject to change without notice. Items can be withdrawn from sale at any time because we cannot control price increases from our distributors. We will not charge you the increased price without notifying you first. Not responsible for typographical errors. Voodoo Cycle House has the right to refuse service and refund any order.
PRIVACY POLICY
Voodoo Cycle House will not sell your personal information to any third-party. In all cases, we will take appropriate actions to protect the information you share with us from unauthorized access or disclosure to third parties. Voodoo Cycle House may request information from you. Prior to collecting such information Voodoo Cycle House will explain the purpose for which the information will be used. Voodoo Cycle House gathers information to better meet your individual needs and make you aware of new products or offers in which you may be interested.
PLACING ORDERS
Customers will receive an e-mail confirmation once an order is placed. Once an order has been shipped, the customer will receive a confirmation e-mail with their tracking number. Orders are processed Monday - Saturday excluding all major holidays. Once an order is processed, Voodoo Cycle House LLC will not authorize any order cancellations to customer. Orders may take up to 3 days to process. We accept all major credit cards, Pay Pal, and Amazon Pay for online orders.
SPECIAL ORDERS
All special order parts require the entire order to be paid in advance as well as any non- special order. There are no refunds / returns given on special orders. We will not accept returns for any specialty (custom made or specific application) or discontinued products. Special order items returned to Voodoo Cycle House by customer without the authorization of Voodoo Cycle House will not be returned back to customer until payment is made for shipping and handling expenses to return order. Even at such high demand Voodoo Cycle House will ship your order immediately. Items out of stock, or items being manufactured special for a customer's needs may take up to 1-8 weeks to ship. Voodoo Cycle House LLC. may or may not stock certain parts and accessories listed on website. With or without being listed as being in stock or not some parts and accessories are manufactured upon each order. The customer will receive a confirmation e-mail with their tracking number once item ships.
SHIPPING AND DELIVERY METHODS
Even at such high demand Voodoo Cycle House will ship your order immediately. Items out of stock, or items being manufactured special for customer needs may take up to 1-8 weeks to ship. The customer will receive a confirmation e-mail with their tracking number once item ships. Voodoo Cycle House ships all orders either UPS or US Postal service on all orders. Normal delivery for UPS Ground is 5-7 business days. UPS does not ship to PO Boxes. In most cases, many Post Offices will return larger packages to sender because they do not accept or cannot handle larger parcels. Voodoo Cycle House LLC may use additional shipping services as deemed necessary. This action may take place with or without any notice given to customer. In order to provide exceptional service Voodoo Cycle House will not ship to Post Office Box addresses. Voodoo Cycle House will ship anywhere in the World. Any shipping address outside the Continental U.S may require the customer to contact Voodoo Cycle House prior to placing order and make proper arrangements associated with areas requiring Customs paperwork and additional shipping cost if any.
RETURN POLICY
Voodoo Cycle House carefully inspects each item before it is shipped to insure maximum protection to prevent damage during shipping. There are no refunds/ returns given on special orders. We will not accept returns for any specialty (custom made or specific application) or discontinued products. Products will arrive in Factory Sealed box with full Manufacturers Warranty if stated during purchase. No warranty given unless stated. No orders shall be returned or refused without the express written authorization of Voodoo Cycle House. Orders returned to Voodoo Cycle House by customer without the authorization of Voodoo Cycle House will not be returned back to customer until payment is made for shipping and handling expenses to return order. Shipping expenses will not be reimbursed. No returns on electrical items. Items are not returnable for any reason once mounted or used in any way. No returns will be accepted after 30 days from time order ships. If a product is damaged during shipping it is the responsibility of the customer to file a claim with the shipping company.